JONATHAN HILTON EVANS

Facilitated user research and design projects, driving increased adoption of user-centered design practices across departments while collaborating with team members to expand best practices, resulting in more effective projects.

• Knowledge Management: Transformed a keyword search tool into an AI-driven experience focused on exploring internal insights, resulting in significantly improved user understanding of institutional knowledge.
• Partner Portal: Conducted discovery research for a global investment portal, interviewing 68 users to identify needs and pain points, informing business capabilities and technical requirements for future development.

Spearheaded design and user research at an AI-focused startup, creating a user-friendly and intuitive experience that addressed complex business needs identifying new market opportunities..

• Streamlined the user-centered design and agile development process through effective cross-functional collaboration, leading to faster release of product features while maintaining high-quality user experiences.
• Developed and implemented clear product roadmaps that aligned the organization around shared goals, ensuring efficient resource allocation and a unified vision for product development.

Led design and research projects for an award-winning, evidence-driven design agency, delivering innovative and impactful solutions for clients across diverse industries.

• Moen’s Smart Shower: Directed the design, user research, and development of a voice-enabled smart shower that integrated with multiple voice assistants, resulting in a highly-rated and successful product launch. The shower was named one of “The 30 Most Innovative Products of 2019” by Better Homes and Gardens.
• NASA Distributed Active Archive Centers: Oversaw a massive, interdisciplinary research project focused on improving data accessibility. This led to streamlined data access processes, increasing scientist productivity.