Summary
UX Design & Research Leader with over 10 years experience building intuitive experiences across AI/ML, data-driven platforms, and enterprise software. Proven success scaling inclusive design practices, leading global research, and transforming complex systems into user-first interfaces. Recognized for bridging strategy with execution and driving measurable product impact through design. Seeking senior leadership roles where UX drives business growth.
Core Competencies & Technical Skills
UX Strategy | Product Design Leadership | AI/ML & Generative AI Design | Data Visualization | Enterprise SaaS | Inclusive Design & Accessibility (WCAG) | Agile Product Development | Journey Mapping | Design Systems | Voice UI | UX Research & Usability Testing | Tools: Figma | Adobe CC | Pendo | Dovetail | Jira | Notion | Miro | Mural | Microsoft Systems
Work Experience
UX Strategy Consultant / Principal UX Consultant
Jan 2023 - Dec 2025
AI-Driven UX Innovation & Knowledge Strategy
- Transformed the internal SharePoint based search system into an AI-powered insight engine, reducing research time from 3 days to 3 hours.
- Partnered with Head of Knowledge Management to align roadmap with user priorities and business goals using Mural.
Global Research & Discovery
- Conducted 68 interviews across 5 global regions to define requirements for an enterprise investment portal.
- Developed multi-user journey maps and capability models to guide platform design and roadmap using Figma.
Inclusive Design & Accessibility Leadership
- Championed WCAG compliance via monthly inclusive design workshops, influencing org-wide design standards.
- Launched continuous discovery loop using monthly usability testing and centralized research repository utilizing tools within the Microsoft Suite.
Director of UX & Product Design
Jan 2020 – Aug 2022
UX Strategy & Product Design Leadership
- Led UX for AI/ML analytics platform, aligning product strategy with user needs and market gaps.
- Introduced agile UCD process, accelerating feature delivery by 31% without sacrificing usability.
Design Culture & Team Building
- Built and mentored a cross-functional UX team (5 people); fostered design-driven culture within engineering org.
- Modernized brand and digital presence, driving measurable increases in user engagement.
C-Suite Strategic Influence
- Partnered directly with CEO and exec team to embed design thinking into company strategy.
- Led cross-team collaboration forums that broke silos and accelerated solution delivery.
Principal UX Designer – B2B Platforms
Jan 2012 – Oct 2019
Award-Winning Product Design
- Designed Moen’s Smart Shower VUI—named one of Better Homes & Gardens’ Top 30 Most Innovative Products.
- Led UX for NASA DAACs, reducing data retrieval time by 67%, saving researchers over 10 hours weekly.
Client Impact & Design Thinking Facilitation
- Facilitated workshops to define and launch enterprise software for real estate and nonprofit clients.
- Used ethnography and journey mapping to modernize donor and scientific workflows.
Internal Innovation & Promotion History
- Built agency-wide design system that cut asset retrieval time by 18.3%.
- Fast-tracked from Interaction Designer → Senior → Principal based on leadership and client delivery.
